Return Policy

At HomeAsthetics.com, we aim to provide the best shopping experience. If you're not completely satisfied with your purchase, we offer a 5-day return policy to make returns easy and hassle-free.

Eligibility for Returns

  • Items must be returned within 5 days of receiving the product.
  • Products must be in original condition, unused, and with all tags and packaging intact.
  • Size and color discrepancies: If size or color options are clearly specified on the product page, items will not be eligible for returns based on size or color issues. Please review the product details carefully before purchasing.
  • Non-returnable items include custom-made products, intimate apparel, and final sale or clearance items.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team within 5 days of receiving your order.
  2. Provide your order number and the reason for the return.
  3. We will respond with return instructions, including the return address and any necessary labels.

Return Shipping

  • Customers are responsible for return shipping costs unless the item was damaged or incorrect upon arrival.
  • We recommend using a trackable shipping service to ensure your item is returned safely.

Refund Processing

  • After we receive and inspect the returned item, we will notify you regarding the refund status.
  • If approved, your refund will be processed within 5-7 business days and credited to your original payment method.

Exchanges

If you would like to exchange an item for a different size or color (subject to availability), please contact us within the 5-day return window. Note: Exchanges are only possible if the size and color issues are unrelated to the options clearly stated on the product page.

Non-Returnable Items

Certain items are not eligible for return due to hygiene or customization reasons. These include:

  • Custom-made or personalized items
  • Intimate apparel
  • Final sale or clearance items
  • Items with specific size or color details mentioned on the product page

Please be sure to carefully review the size and color options on HomeAsthetics.com before making your purchase! For any questions, feel free to contact us.